ALL SALES ARE FINAL As per our store's refund policy, which is available here, we are unable to accept returns on special occasion dresses. Due to the unique nature of these garments, which are designed for one-time or specific-event wear, we have established this policy to ensure the integrity and quality of the items we offer. As noted in our store policy, all of our couture dresses are special orders, whether in stock or custom-made. Due to the bespoke nature of these gowns, we are unable to accept returns, refunds, or issuance of store credits. Our policy is in place to ensure fairness and consistency for all our customers. In certain circumstances, we may choose to approve a return or exchange on an item only if it has been damaged in transit or has a defect from the manufacturer. Such circumstances must be approved by management via email. If you have any questions, Email us at: customersupport@blushkids.com

When you shop with Blush Kids using your credit card or PayPal, your account will be charged automatically in order to obtain approval. Orders are processed as soon as we receive the approval from your credit card company. Once the process is initiated we consider the order complete. However, if for some reason you wish to cancel your order after receiving confirmation from us, you will be charged 15% of the cost of your total purchase which covers credit card processing fees and other charges we incur. In order to avoid being charged the 15% fee, please make sure that you are ready to order and are 100% decided on the item upon submitting your order. Doing this will save you time and money as we do not waive these hard costs.

Many of our items are in stock with our vendors, but many are also by Special Order.

We use state-of-the-art technology to encrypt your financial information before it is sent. The ordering area of our site is protected this way and is referred to as "secure." Secure transmission is not necessary for our product pictures or general site information and is not used there. This keeps our site faster and your shopping experience more enjoyable. And you never have to worry about sending us your credit card information. Our Site is equipped with Secure Socket Layer (SSL) technology which is the gold standard in Internet encryption. This highly sophisticated system scrambles your financial data as it travels from your computer to our Website.

We will ask you to provide information when you place an order. That information includes the following: your name, address, phone number, e-mail address and credit card information. We also maintain a record of your purchases. If you ship your order to an address different from your billing address, we will ask you to enter the "ship to" name and address.

It all depends on the availability of the item ordered. If the item is in stock, it can take between 3-7 business days depending on location. Please see our Policies section for more details on Shipping Options, Special Orders and Rush Delivery.

We offer FREE GROUND SHIPPING for all Orders over $200.00 and more(Excludes Alaska, Hawaii, Puerto Rico, Virgin Islands and all Volume Discount Orders). Shipping charges are determined on your check out page once you place your order. You will have the ability to view and change the shipping options for your items to be shipped. If you are in a rush for your merchandise, then it will be advisable to upgrade your shipping instead of choosing the FREE SHIPPING.

Orders are processed immediately and shipped from our vendors warehouse directly to your address within 2-3 business days unless otherwise noted on the product page.

Your product will arrive within 3-5 or 5-7 business days for Standard shipping with UPS or USPS Priority Mail! Again, this depends on product availability and location. Can I get my order faster? Of course you can! As long as it is an item in stock and ready to be shipped, you can always upgrade your shipping method at check out for faster delivery time! How can I send a gift to my Aunt Sally directly? Be sure to enter Aunt Sally's Ship To Address on your Check Out Page. Can I ship to an address that is not my billing address? Of course you can, after properly identifying that you are the holder of the credit card being used!

Yes you can! We ask that prior to even placing your order, it would be advisable to "Sign In" or "Create A New Account" from our website which eventually allows for easy tracking of your order once it has been shipped. Otherwise once your order is being shipped your order page is automatically being updated with your tracking number. All you need to do is go back to your order page then click on your tracking number and it will take you to the Shipping Courier page where you would be able to track and trace your package. With all USPS PRIORITY packages you will be sent an email with the Tracking Number and the website www.usps.com

Yes we do!

These will be determined based on the dimensional weight of the package and the location its going to.

Yes! we do! Do you ship to Alaska or Hawaii? Yes! We do! How do I know what size to order? Size and weight charts are only guidelines and should only be used as a guide. Manufacturer Size charts would be provided for all our girls' dresses and or accessories. What happens if the pageant dress I ordered doesn't fit? To avoid this from occurring we're asking that you carefully choose your size before ordering. Most of our manufacturers have provided size charts for their pageant dresses. Measure Carefully Then Use These Size Charts as Guides to ordering. There are certain styles in our line of girls dresses or flower girl communion dresses that can be ordered in "Tea-Length" or "Floor Length" at no additional cost to you. You will find this on the Item Page relating to the dress you're purchasing. Please remember that our Policy is No Refunds! No Exchanges! No Cancellations after your order has been placed.

You will find all of the factory size charts on our web site with important information on how to measure, and additional costs for extra size and extra length. Remember, factory measurements are approximate so be sure you use the factory size chart to aid you (do not go by your normal dress size, although it may be a consideration). Gowns are not custom-made; except where specified, therefore you need to order to fit the largest part of the body and take it in where it's too large. If a dress is too small it could be a real problem; if it is too large a seamstress can usually alter it to fit. Sizes usually can not be changed once the order has been placed. Can I pay by Credit Card? Yes, you can! We accept Visa, MasterCard, Discover and American Express and PayPal. What methods of payments do you have? We accept all major credit cards, Debit cards, PayPal and Money Ord

A Special Order is when a customer makes a choice of a specific style, color or size of a flower girl dress or pageant dress etc. Your order would then be placed with the manufacturer where it is being made specifically for you. After the manufacturer receives your order, it's then placed on their production list where it will be cut and made along with other similar items. This is referred to as a "Special Order Status" where the customer can order different colors, sizes etc.

Under no circumstances can a Special Order be Returned! ( Some restrictions may apply! ) This has been specially ordered per the customers instructions as to size, color etc. and can't be returned. We kindly suggest that you have a professional seamstress take your child's measurements and compare with the size charts provided as a guide to ordering. Some manufacturers would provide swatches with the different colors that they offer in that dress.

All Items on Sale are considered a Final Sale! and are non-returnable. Please make sure you decide on the size and color before placing your order.

It depends where your order is shipping from. Any fees incurred at the time of delivery would be entirely upon the discretion of your country's tax regulations. For additional information please refer to your customs agency. Please remember that all our packages are insured and no Returns would be accepted because of customs fees that mayn't incurred.

We offer Free Ground Shipping On All Orders $200 and more to all our customers anywhere in the United States(Excludes Alaska, Hawaii, Puerto Rico, Virgin Islands and all Volume Discount Orders) or if you're in a rush to get your package, you may upgrade to AIR for an additional charge. For International Orders we usually ship via USPS INTERNATIONAL PRIORITY OR USPS INTERNATIONAL EXPRESS and the shipping time is approximately 5 - 10 Business days.

If it's a pageant or communion dress for example that we've in stock with our vendor, then from the day it leaves our vendors warehouse, your package should take from 3-5 business days if you're in the U.S. Outside of the U.S. it would normally take 7 - 14 business days if upgraded shipping was chosen at the time of your order. Otherwise, if shipped via the Post Office ) EMS MAIL, it could between 3-4 weeks for delivery. Most of the time our customers would choose to upgrade their shipping especially if they are in a crunch for time.

A girls dress that is a Special Order usually takes 5-6 weeks in some cases depending on the vendor, can take up to 8 weeks. If the manufacturer has the dress in stock it typically ships from their warehouse directly to your address within your order, within 3-5 business days. Its advisable however to choose the upgraded shipping for all of our Custom Couture collections since most of these are shipped from overseas warehouse directly to you. We highly encourage our customers to email us with the description of the dress as shown on our website along with the size, color, event date so we can check the availability for you. In an instance where the manufacturer is out of stock then is when a "Ship Date" will be given to us.( this is the approximate date that the dress will be shipped to you) If we can't get the dress to you by your "Wear Date" provided then we will not take your order.

A RUSH Delivery is where the manufacturer would ship a Special Order Item or an item if in stock directly to you our customer. This is where you the customer would have to choose to upgrade your shipping at checkout in order for you to receive the product in time for your event date.

A Direct Ship or Drop Ship is shipped directly from our vendors warehouse to your location specified at the time of your order. This option saves you a lot of time and gets your merchandise to you in time before your Wear Date, especially if you are in a hurry! Keep in mind you will still have to upgrade your shipping from the FREE SHIPPING in order to get your merchandise in time for your event date. The majority of our customers make use of this option.